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01-21-2020 04:45 AM
I have bought a new ENVY 13t and want to use bluetooth speakers and laptop speakers simultaneously. Apparently I have to use "stereo mix" in the audio settings. This option is not there. I have all the latest drivers , realtek, and updates. It seems Microsoft killed this option. Is there any work around or other way to achieve this?
01-23-2020 03:36 PM
@Colin3 Greetings from the HP Community!
I have a few steps to help resolve this issue:
Go to the Recording tab, and right-click inside the listed devices. Select ‘Show disabled devices’ and ‘Show disconnected devices’. If Stereo Mix shows up, right-click it and select Enable.
- If the Stereo Mix option disappeared after a Windows update, it’s because Windows uninstalled the dedicated sound card drivers and replaced it with the generic ones.
- The solution is simple; find the dedicated driver and install it again: Click here to find and install the same.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
I am an HP Employee
01-24-2020 10:46 AM
@Colin3 Check the 'Enable front panel jack detection' option:
- Double-click on the Realtek HD Audio manager system tray icon
- Click on small folder icon
- Check that the 'Enable front panel jack detection' tick box is checked.
- Now insert the jack of either a microphone or headphones into the corresponding front panel socket of your computer to check if that works,
- If you now see the message 'Information: A jack has been plugged in', then you do not need to change this setting as your system has an HDA compatible front panel.
- If you do not see this message, then click on the small folder icon again and tick the 'Enable front panel jack detection' check box.
If any of the above options are unavailable, install the latest drivers for you audio adapter and then try again: Click here for the drivers
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
I am an HP Employee
01-25-2020 09:17 AM
All I want to do is to use bluetooth headphones in one room and laptop speakers in another.
I have uninstalled and reinstalled the Realtek drivers without any help. This laptop does not have a jack panel so I can't plug anything into it, let alone have any selection. Can anyone help please.
01-26-2020 03:01 AM
Headphones use over 90% of available Bluetooth bandwidth. If you initiate any other Bluetooth activity (view devices in range, or try to use any other Bluetooth services), the music may play intermittently, skip, or the headphone's synchronization with the audio source may disconnect.
The amount of other radio frequency noise in the area will affect the performance and will limit the range. Other devices that broadcast wirelessly that are close by, such as a cordless phone or baby monitor, can interfere with the Bluetooth signal. Additionally, transferring a file using a wireless network (WLAN) while listening to stereo on a Bluetooth connection will cause distortion and/or loss of connection.
In general, expect the music to break up as the distance between the computer and headphones increases. Maximum performance will be within 5 meters, or about 15 feet. And for best performance, use a Bluetooth headset while close to the computer, and do not use Bluetooth for any other function when using a Bluetooth headset. Bluetooth lacks sufficient bandwidth to support another device while listening to stereo quality audio.
I am an HP Employee
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