stereo mix missing

[The_Fossette]

@Allodi

I recommend you perform a system reset on the computer following the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c06162205

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Allodi]

Hi The_Fossette.

I've not performed the full system reset as your proposal, as I was not sure that this could really solve the issue, I have read other experiences with no success with a full reset., 

I have applied a suggestion from Francesco, see below.   It's a  workaround with a third party software but it runs. 

Thanks. Amerio

HP Support Community

Join the conversation!

Hi Allodi,

Francesco581 (New member) posted a new reply in Notebook Audio on 11-15-2020 03:21 AM

Subject: Re: stereo mix missing

Here the partial solution:

https://mediarealm.com.au/articles/stereo-mix-setup-windows-10/

[Francesco581 · Accepted solution]

The complet reply is this:

Here the partial solution:

https://mediarealm.com.au/articles/stereo-mix-setup-windows-10/

In the audio control settings - playback you may set cable as default, in recording playback you can leave microphnone as default but you in cable setting must folllow the paragraph How to Listen To What You’re Recording.

Flag on listen this device and playback on speakers.

When you are in Meet and you want send CD, in the Meet options you must set Cable instead of microphone.

[The_Fossette]

@Allodi

Thank you for the update and I did check that reply.

I suggest you try the below steps and check if it helps.

Solution 1: Make Sure Your Microphone is Available for Access

This problem can also appear if your microphone is not available for access. This automatically disables the use of Stereo Mix. This solution is the simplest and it can save you hours of effort so make sure you don’t skip this method when troubleshooting the Stereo Mix missing problem on Windows 10.

1. Click the cog icon in the lower-left section of the Start menu to open the Settings app. You can also search for it.

   Opening Settings from the Start menu

2. Scroll down until you see the Privacy section and make sure you click on it. At the left side of the window, you should see the App permissions section. Scroll down until you reach Microphone and click on this option.
3. First of all, check if the Microphone access for this device option is on. If it’s not, click on Change and set the slider to on.

   Providing microphone access

4. After that, switch the slider under the “Allow apps to access your microphone” option to On and scroll down in the list of installed apps on your computer. Switch the slider next to the apps you wish to provide access for on the list to on.
5. Restart your computer in order to see whether the problem still appears!

Solution 2: Show Disabled Devices

It’s quite possible that Windows 10 has somehow automatically disabled the Stereo Mix feature as a virtual sound device. It might be considered unnecessary or might have been disabled by a third-party app. This is quite a big mistake by Microsoft as hiding the device under Recording devices was definitely unnecessary. Make sure you check whether this is the cause of your problem!

1. Right-click on the Volume icon located at the bottom right part of your screen and choose the Sounds option. An alternative way would be to open the Control Panel on your PC and set the View by option to Large icons. After that, locate and click on the Sounds option to open the same window.
2. Navigate to the Recording tab of the Sound window which just opened up.

   Stereo Mix showing up as disabled

3. Right-click anywhere in the middle of the window and check the boxes next to the Show Disabled Devices and Show Disconnected Devices options. Stereo Mix should now appear. Right-click on it and choose the Enable option from the context menu which will appear.
4. Make sure you try it out in order to see if it works!

Solution 3: Update your Audio Driver

Many users have reported that they managed to resolve the problem simply by reinstalling their audio device drivers. This is an easy method to perform and it’s definitely worth your time. Check it out below!

1. Click the Start menu at the lower-left part of the screen, type in “Device Manager” afterward, and select it from the list of available results by simply clicking the first one.
2. You can also press the Windows Key + R key combination to bring up the Run dialog box. Type in “devmgmt.msc” in the dialog box and click OK to run it.

   Running Device Manager

3. Since you want to update the driver for your headphones, expand the Sound, video and game controllers section. Right-click on your headphones in the list and choose Update driver from the context menu.
4. Choose the Search automatically for updated driver software option from the new window and wait to see if the utility can find newer drivers.

   Search automatically for updated driver software

5. Check to see if your headphones appear under Playback devices in sound settings!

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Francesco581]

Those solutions have been tried but have not worked.

[Allodi]

I 've tried these solutions again  today  but they dont' work, 

Thanks

Amerio

[The_Fossette]

@Allodi

I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

[Francesco581]

Exscuse me, The_Fossette, there are three cases:
1) stereomix function is not provided by Realtek sound card on these laptops
2) stereomix function, on these laptop is hidden by Window 10 with a flag

3) New Realtek drivers are not accepted by the latest version of Windows

This function is very important for distance learning as you can see from the constant requests.

My HP is the Model 15-dw1016nl with Windows10 last update, everything you propose doesn't work.

Hello

[The_Fossette]

@Francesco581

I recommend you contact support to further diagnose the issue.

Cheers!

[Francesco581]

It is the second laptop Model 15-dw1016nl  that has this lack.

I don't feel like doing any more experiments, get this laptop and post the solution here.

Best regards