suddenly headphone bass is gone

[rohan_vachhani5]

suddenly my headphone's bass is gone, i checked my heaphones over my smart phone and it's working fine there . I also tried my earphones in my laptop and it is also working fine in terms of bass.only problem when headphone with laptop.

I also update then disabbled and enabbled realtek audio drivers, but still problem is there.

please please HELP 

[Chimney_83 · Accepted solution]

Greetings @rohan_vachhani5,

Thanks for the post. 

I understand that you are facing an audio quality issue on your computer. 

Not to worry, I will be glad to assist you. 

Kudos to you for trying to troubleshoot the issue on your own.

Do you face the issue with internal speakers on your computer?

Request you uninstall the audio driver from device manager. 

Device manager can be accessed by doing a right-click on the Windows button. 

Please delete the driver when prompted during uninstall. 

Restart your computer. 

Download the new driver from this link and install it on your computer to resolve the issue. 

Keep me posted. 

[rohan_vachhani5]

thanku very much...

[rohan_vachhani5]

Suddenly this problem starting again.... help

[Chimney_83]

Thanks for the reply, recommend you follow the same procedure again and it should resolve the issue you are facing. 

Keep me posted. 

[rohan_vachhani5]

Is it means that I have to follow this procedure everytime? But it's not fair to let this problem occurre again and again.. please provide me solution to fix this problem permanently.

[Chimney_83]

Thanks for the reply, till the new update is released to resolve the issue you would need to perform the procedure or use generic driver till a new update is released. 

To use the generic driver, just uninstall the audio driver and restart your computer to have the generic driver installed. 

Hope this helped.