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1 REPLY 1
12-17-2021 12:42 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent Window or software update?
- When was the last time it worked fine?
- What are the troubleshooting steps you have tried so far?
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
I am an HP Employee
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