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‎03-16-2019 07:26 PM

HP Recommended
Product: pavilion dv6700
Operating System: Microsoft Windows 7 (64-bit)

purchesed this laptop a few days ago it had wnows vista 64 bit instaled i upgraded it to windows 7 64 bit profesinol now my sound dont work my webcam isnt working andthis media bar dont work either its listed as an entertainment pc came with altec lansing speakers if that helps i didnt write down everything that was on like the sound card or chip so im not sure what to do

2 REPLIES 2

‎03-17-2019 07:42 AM

HP Recommended

Hi:

 

See if this audio driver gets the sound to work again...

 

ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37732.exe

 

For the webcam, see if installing this software gets the webcam to work again...

 

https://ftp.hp.com/pub/softpaq/sp56501-57000/sp56980.exe

 

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‎03-25-2019 07:53 PM

HP Recommended

i tried the info that you sent but nothing the software installed but says cant find camera and the audio still isnt working either

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