usb dac not working on hp pavilion windows 11

[puntolineapunto]

usb dac not working on hp pavilion windows 11 - error code 10

[Raj_05]

Hi @puntolineapunto,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I can help you troubleshoot the issue with your USB DAC on your HP Pavilion running Windows 11. The error code 10 usually indicates a problem with the device driver. Here are some steps you can try.

Restart your Computer: Sometimes, a simple restart can resolve driver-related issues.

Update USB DAC Drivers:

• Right-click on the Start button and select "Device Manager."
• Locate your USB DAC under the "Sound, video and game controllers" section.
• Right-click on the USB DAC and choose "Update driver."
• Follow the on-screen instructions to search for and install the latest driver.

Uninstall and Reinstall USB DAC Drivers:

• In Device Manager, right-click on the USB DAC and select "Uninstall device."
• Disconnect the USB DAC.
• Restart your computer.
• Reconnect the USB DAC, and Windows should reinstall the drivers.

Check for Windows Updates:

• Make sure your Windows 11 is up to date. Go to Settings > Windows Update and check for updates.

Try a Different USB Port:

• Plug the USB DAC into a different USB port on your computer to rule out a port-related issue.

Check Compatibility:

• Ensure that your USB DAC is compatible with Windows 11. Visit the HP website for any compatibility updates or patches.

Check for Hardware Issues:

• Test the USB DAC on another computer to see if the issue persists. This can help determine if the problem is with the DAC or your computer.

Restore to a Previous State:

• If the issue started after a recent change, you can try using System Restore to revert your system to a previous state when the USB DAC was working.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support