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Locked

‎07-08-2024 03:24 AM

HP Recommended
Product: HP 14 Laptop (30J32AV)
Operating System: Microsoft Windows 11

audio and headphones stopped working after the latest Windows update

1 REPLY 1

‎07-08-2024 06:44 AM

HP Recommended

Hello Test436, I'm going to leave you some drivers links and see if it solves your problem. Before installing the drivers, go to Start, Settings, Update & Security, then Troubleshoot, then click Additional Troubleshooters, then Audio Playback, then Run the troubleshooter.

https://ftp.hp.com/pub/softpaq/sp149501-150000/sp149955.exe

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146931.exe

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146928.exe

https://ftp.hp.com/pub/softpaq/sp141001-141500/sp141377.exe

Greetings.

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