weak sound quality from headphones / external speakers

[oroboss]

I would like to ask if there is a driver for better  data rate than  48.0 kHz/24 depth because now it sounds very flat, not acceptable sound for my ears when lisen to music and other audio compared to my old ASUS laptop which was capable of 192.0 kHz/24. I have to say it is a huge difference. I hope there is a way how it can be set also on HP Pavilion Power laptop please see attached image:

There are only 2 formats and 24 Bit/96kHz or 24 Bit/192 kHz is missing.  It is a big fail if HP notebook hardware is capable running only 24 bit/48kHz Max. I am waiting for advice or statement if that is even possible 

Thanks.

[The_Fossette · Accepted solution]

@oroboss,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that the sound quality of external speakers or headphones is weak.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that it is the maximum supported audio format on your computer.  However, you can try updating the audio driver and check if it helps.

Hope that answers your question and you have a great day!

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

Take care.

Cheers!

[oroboss]

Thanks The_Fossette,

  you answered my question.

I have all latest drivers already installed.

It is a shame that 1000€ notebook has so poor audio quality.

If I knew it before, I would not buy it.

[DavidSMP]

@oroboss,

I am glad that the issue has been resolved and your questions answered. As @The_Fossette is out for the day, I am responding on his behalf.

In case of any issues, please reach out and we are always there to assist you.

Thanks and have a  blessed week ahead. 🙂