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‎08-16-2022 02:34 PM - edited ‎08-16-2022 02:38 PM

HP Recommended

Hello @dblackmanc1950 

 

- Disconnect the battery !

- The battery has a short circuit !

--->>> Please complain about the "new" battery. It is defective !!!

 

Start notebook without battery again, does it work ?

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‎08-16-2022 03:05 PM

HP Recommended

Yes….without battery it still works fine.

I checked the voltage on my old battery and the new one!

old = 11.8 volts

new = 16.2 volts

now that I have up graded the BIOS do you think I could charge old battery and maybe work? Would it hurt to try?

 

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‎08-16-2022 03:14 PM

HP Recommended
@dblackmanc1950 wrote:

Yes….without battery it still works fine.

I checked the voltage on my old battery and the new one!

old = 11.8 volts

new = 16.2 volts

now that I have up graded the BIOS do you think I could charge old battery and maybe work? Would it hurt to try?

 

You have bought the wrong battery! It has more cells and way too much volts! STOP!

1 person found this reply helpful
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‎08-16-2022 04:09 PM

HP Recommended

Alright….installed the old battery, charged it for about half hour. Unplugged the power cord  and it is still working!!! Yea!!! Apparently the BIOS upgrade Was stopping the old battery from working!!

thank you for your help.

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‎08-16-2022 09:34 PM

HP Recommended

Old battery:

- Shutdown notebook

- Disconnect battery

- Please send a picture on which the sticker with the exact battery description/specification can be read.

- Connect battery (again)

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