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2 Problems: Fingerprint sign-on not working correctly and BIOS lost connection blue screen

HP Recommended
ZBook 14u G6 Mobile Workstation
Microsoft Windows 10 (64-bit)

I've bought new HP ZBook 14u G6 Mobile Workstation last week only. There are 2 issues I want to discuss here:

 

1. It's finger print sign-on not working correctly and very intermittent. Out of 15-20 tries it works only once. And more worried me is, my son's finger print is not setup in this machine but he was able to login using his finger scan. Please help resolve this issue.

 

2. Another issue I am facing is related to a blue screen I am getting everyday. It says "System security has been detected. The BIOS has lost communication with HP Sure Run software indicating..... ". I've attached the screenshot.

IMG_20200803_104244.jpg

Please help resolve these issues.

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