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m7-k111dx
Microsoft Windows 8.1 (64-bit)

So my laptop has everything on it and I’m freaking out. 
When I try to turn on it flashes 3 times where the power cord goes in. Now, I followed some links on here to somewhere that sounded exactly same. It had an option”before 2015 models” (I think this one is around that era. I clicked it and it said 3 flashes means memory full or something and to take out the memory something and put it in an anti static ESD bag then put it back in.  But following the video, the bottom of the laptop looked different and plus I’m not sure if that’s it because mine has built in drive for like 😧 so I thought this shouldn’t happen. I’ve had my laptop running before with under only like 83MB free on disk so I don’t know. 
anyone have suggestions?

1 REPLY 1
HP Recommended

@EyeYou2007,

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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