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‎03-27-2023 08:39 PM

HP Recommended
Operating System: Microsoft Windows 11

I have tried changing where my ram is. I cannot take my battery out it is a permanent one and I have also tried going into BIOS and it does nothing. I don’t know what else to do. Any suggestions?

1 person had the same question
1 REPLY 1

‎03-31-2023 06:49 PM

HP Recommended

Hi @yaboytj,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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