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HP Recommended
HP Spectre x360 - 13-ae052nr
Microsoft Windows 11

Product Description: HP Spectre x360 - 13-ae052nr

Product Number: 2LV00UA

Serial Number: [personal info removed]

Whenever I start notebook, this error message comes on screen.   

If I turn on and off few times, it may turn on and after using few minutes, it shuts off completely. 

I formatted hard drive, still same problem.

I visitedhttps://support.hp.com/us-en/document/ish_6904096-6904147-16.  It is has many IF suggestion.  Hard for me to understand or follow.

Please help.

  • regards3FO error.jpeg
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @HP6203,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are getting a boot device not found error on your Laptop.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

View solution in original post

1 REPLY 1
HP Recommended

Hi @HP6203,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are getting a boot device not found error on your Laptop.

 

Kindly refer to the steps on this link and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.