• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 17.3 inch Laptop PC 17-c1000 (4B770AV)
Microsoft Windows 11

Upon power up, system returns 'Boot Device Not Found. Please install an operating system on your hard disk 3Fo 

1 REPLY 1
HP Recommended

Hi @oldgoat09,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are getting the "3F0" error typically indicates that your HP laptop is having trouble detecting the hard drive or booting from it. 

Here are some steps you can take to troubleshoot and potentially fix this issue:
 

Check Hard Drive Connection:

  • Power off the laptop and unplug it.
  • Remove the battery (if applicable).
  • Open the laptop’s back panel to access the hard drive.
  • Ensure that the hard drive is properly connected and seated in its slot. If it appears loose, reseat it firmly.

Run Hard Drive Diagnostics:

  • Power on your laptop and press the Esc key repeatedly to open the Startup Menu.
  • Press F2 to select the Diagnostics option.
  • Run the hard drive test to check for any errors or issues.

Check Boot Order in BIOS:

  • Restart the laptop and press F10 to enter the BIOS setup.
  • Go to the Boot Options or Boot Order menu and ensure that the hard drive is listed as the primary boot device.
  • Save and exit the BIOS.

Reset BIOS to Default Settings:

  • While in the BIOS setup, you can reset it to default settings. Look for an option like "Load Defaults" or "Reset to Default" and select it.

Check for Drive Errors with Windows Installation Media:

  • If you have a Windows installation USB or DVD, you can boot from it to check the drive.
  • Insert the installation media and restart the laptop.
  • Access the Boot Menu (usually by pressing Esc, F9, or F12 during startup) and select the installation media to boot from.
  • Choose "Repair your computer" and then select "Troubleshoot" > "Advanced options" > "Command Prompt."
  • Use the chkdsk command to check for drive errors. For example: chkdsk C: /f

Reinstall Windows:

  • If the hard drive is detected but Windows cannot be booted, you may need to reinstall the operating system.
  • Boot from the Windows installation media and choose "Install Now" to reinstall Windows.

Replace Hard Drive:

  • If the diagnostics indicate a failure or the hard drive cannot be detected, it may need to be replaced. Contact HP support or a professional technician for assistance with replacing the hard drive.

Refer to this document:  HP 17.3 inch Laptop PC 17-c1000 (4B770AV) User manual

HP PCs - Hard disk 3F0 boot device not found an error
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.