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HP Recommended
Hp pavilion 15
Microsoft Windows 10 (64-bit)

Everytime when I start my HP pavilion 15 laptop, I get 3f0 error. But when I run a memory test in HP hardware diagnostics tool the system boots properly after a restart.

Loading bios defaults or switching on leagacy support doesn't help.
Harddisk test in HP hardware diagnostics tool returns with a 'Not found' message.

Everytime had to run memory test to boot my system properly. But when I try to restart from windows, it restarts normally and loads windows. Mine is Windows 10 64 bit. Please help me solve this issue. Thanks.

3 REPLIES 3
HP Recommended

Hi @,


Welcome to HP Support Community. 
 

I see that you are getting 3f0 error on your HP Pavilion 15 notebook.

 

This could be a hardware issue with the unit and may need repair. 

 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

Rainbow23 - HP Support.
HP Recommended

Just for clear my doubt, if it is hardware problem, when I boot after running Memory test in HP hardware diagnostics tool, how is that everytime it is booting perfectly ? I don't understand this, please clarify. Thanks.

HP Recommended

Hi @sk28de2812,


Thank you for replying to us.

Apologies for the confusion.

 

I suggest that you follow the steps from this document to resolve this issue.(Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.