• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎02-24-2019 11:27 AM - last edited on ‎02-24-2019 05:59 PM by Retired

HP Recommended
Product: 8570W
Operating System: Microsoft Windows 7 (64-bit)

Hy!

I bought a 8570W laptop, and I removed the bios battery. I want to configure the bios, but its give a password.

Can anyone help me?

 

SN: [edit]

Sys config ID: A1029D1102

Board ID: 176B

Bios Ver: 68IAV Ver. F.70

 

Thank You!

1 REPLY 1

‎02-24-2019 11:58 AM

HP Recommended

@Logan545 

 

For that Model, you will require a smc file which is only available directly from HP Business Support - you should also mention that you have removed the rtc as smc file are time-coded.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->