• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-25-2017 11:04 AM

HP Recommended
Product: ab010nd
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

I just bought a brand new hp envy 13, (ab010nd)

and just got windows 10 installed.

Everything worked fine untill i rebooted the envy.

Everytime when i boot my laptop it says on a black sceen:  90C fan Error,  (press enter to continou)

 

So,

I searched on the internet and found out that this is a problem with is pretty common  problemin hp laptops/ultrabooks.

the only solution i found was to flash the BIOS to the newest version, (what i've already done but didn't help unfortunatly)

 

Hopefully there's a fix out there?

Thank you in advance for your help,

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2017 11:06 AM

HP Recommended

Replace CPU FAN! - is rpm or dead fan issue

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎01-25-2017 11:06 AM

HP Recommended

Replace CPU FAN! - is rpm or dead fan issue

Was this reply helpful? Yes No

‎01-25-2017 12:30 PM

HP Recommended

okay,

 

now it's getting weird.

i restarted my laptop again, and it says a 90B error instead of 90C.

 

Going to send the envy back to my seller.

Thx for the help 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.