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10-15-2021 02:12 PM
Product: HP Omen 15t-dc100
Operating System: Microsoft Windows 10 (64-bit)
Hello, I have HP Omen 15t laptop bought it nearly 2 years ago, the issue is about the battery, the battery is not working anymore so I have to use it on charging. I would replace it but I don't have time right now. Because of the battery, the CMOS is not working too. Today I got a message while sign-in to wait for 2 hours because of repeated shutdowns. I want to disable the feature but I couldn't find it. As I can't wait for 2 hours every time I switch on. Also, can I replace the battery on my own as I don't have time to go to the service center right now?
1 REPLY 1
10-30-2021 02:29 PM
Hi @sarvesh_kd, Welcome to the HP Support Community.
Apologies for all the inconvenience
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue, and in order to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now,
As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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