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‎02-10-2021 06:58 PM

HP Recommended
Product: 14-b109wm
Operating System: Microsoft Windows 8.1 (32-bit)

son set this up and doesnt remember password. It is sending a system disabled code 92903754

1 person had the same question
3 REPLIES 3

‎02-10-2021 10:22 PM

HP Recommended

@KameronProuse95 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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‎02-11-2021 03:37 AM

HP Recommended

I actually did more research, and after the 3rd attempt you get a disable code, which than you enter it into a biopass adjustment on google and HP sends you a reset password. But now I have a 301 harddrive code its throwing and will be getting into that tomorrow. Thanks.

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‎02-11-2021 08:21 AM

HP Recommended

@KameronProuse95 

Your comment about the disable code is incorrect -- because HP no longer sends out bypass codes.



I am a volunteer and I do not work for, nor represent, HP
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