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Locked

‎08-27-2024 12:32 AM - last edited on ‎08-27-2024 11:57 AM by Retired

HP Recommended

Please help I have a HP model 17-by2019ds and I've had it for about 3 years and now suddenly it's asking for administrator password or power on password and it's not the same as my regular normal login password to the computer. It's giving me the disabled code i73327684 does anyone know what that means? HP I'm not asking people to help bypass it so don't lock this question I just want advice on what that disable code means and how to move forward. [personal info removed]

1 REPLY 1

‎08-27-2024 11:58 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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