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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎04-02-2018 12:06 PM

HP Recommended
Product: HP laptop
Operating System: Microsoft Windows 10 (32-bit)
I bought this barebones laptop from Fingerhut just under a year ago and it is just now asking for an Administrator Password or Power On Password. We have never set on up & HP tech support advised this was not a warranty issue & wants over $300 to have me ship it to them for repairs? No way! It looks like others have had this issue fixed on here. After 3 unsuccessful passwords I get system disabled with [ i 51937280]
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2018 12:09 PM

HP Recommended

Hi,

 

Reboot and enter  66566625

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎04-02-2018 12:09 PM

HP Recommended

Hi,

 

Reboot and enter  66566625

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-02-2018 12:39 PM

HP Recommended
Thank you, that worked and system is performing an update as we speak. Does this password remain permanent or is this something I should go into the bios and change?
Was this reply helpful? Yes No

‎04-02-2018 12:45 PM

HP Recommended

Hi,

 

You're welcome :generic:

 

Entering the code from my previous post will have removed the requirement for a power on password.

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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