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HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es0000 (268T5AV)
Microsoft Windows 11

I HAVE my administrator password and put it in the computer when asked, however, it is asking for this password every time my computer restarts. How do I get out of that loop? I am trying to set this computer up for a new employee and I cannot keep having to enter the bios password. What do I need to do to make it stop requiring the administrator's password  every time?

1 REPLY 1
HP Recommended

You're mixing terms -- which makes it hard to understand the issue.

 

BIOS password is used to enter the BIOS/UEFI settings, not to boot into Windows.

 

Admin password is used to boot into Windows, not to boot the PC itself.

 

There is also a power-on password that is used to protect the internal drive and that has to be entered in order to boot the PC.

 

Some company IT orgs combine all three into  a single password -- to simplify their password management role.

 

If you're being presented with a password every time you boot, and this does not appear to be on a Window login, then the last thing has been done -- and we have no way to assist you in this.  You have to take it to the folks who set the password in the first place to get it changed.



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