Administrator password/Power on password

[Ellezag]

When I boot up my laptop, I'm prompted for an admin password or power on password. I tried looking up solutions to get a master password for my system, but none seem to match my code's format as it mbegins with an i. Any help is much appreciated. My system disabled code is

i 68459137

Thanks!

[WAWood · Accepted solution]

@Ellezag 

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now PROHIBITED from assisting customers with Admin or BIOS password issues.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

Good Luck