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Locked

‎01-19-2021 04:41 AM

HP Recommended
Product: HP Elitebook 840 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I bought a used HP Elitebook 840 G5 on ebay, but when i try enter bios its protected by password.

Is it possible to get it reset somehow?

 

/Adam

1 person had the same question
3 REPLIES 3

‎01-19-2021 10:10 AM

HP Recommended

@A3970 

Basically NO -- which is one of the main reasons I advise folks AGAINST buying used laptops.

 

The BIOS password is encrypted in the firmware contained in a chip on the system board.  That chip is not socketed, so it can not be replaced.  You have to replace the entire system board and that generally costs more than simply replacing the laptop.



I am a volunteer and I do not work for, nor represent, HP
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‎01-24-2021 10:21 AM

HP Recommended

Hi,

Thanks for your answer. But i saw few people getting custom .smc-files to reset password. That is not possible anymore or what? I still have 7 months warranty left on the device.

 

/Adam

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‎01-24-2021 01:02 PM

HP Recommended

Hi A3970 

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards.

 

 

I work on behalf of HP.
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