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‎09-09-2016 07:52 PM

HP Recommended
Product: Example: HP 15 rt32wm
Operating System: Microsoft Windows 10 (64-bit)

Can someone please help me? My laptop's (HP 15 rt32wm) keyboard stopped working and won't let me login. I tried to get in to BIOS, but it's asking for an administrator password. I don't have a clue what it is. PLEASE HELP!

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2016 07:58 PM

HP Recommended

Enter wrong password 3 times or just leave blank and tap Enter 3 times. You will get a system disabled message with a Halt code. Post that halt code here to get a passcode.

 

https://bios-pw.org/

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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6 REPLIES 6

‎09-09-2016 07:58 PM

HP Recommended

Enter wrong password 3 times or just leave blank and tap Enter 3 times. You will get a system disabled message with a Halt code. Post that halt code here to get a passcode.

 

https://bios-pw.org/

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎09-09-2016 08:02 PM

HP Recommended

Thank you!

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‎09-09-2016 08:05 PM

HP Recommended

Hi. The code I got is 68965358

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‎09-09-2016 08:20 PM

HP Recommended

The code is 68965358. Thanks for helping!

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‎09-09-2016 08:46 PM

HP Recommended

If the Halt code is 68965358 then try 77643998 when prompted for password.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎09-09-2016 09:31 PM

HP Recommended

Thanks so much. Unfortunately, there's a horrible virus on my computer, so I've had to reset it back to factory settings. I appreciate all of your help though. 

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