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Featured blog article:

Locked

‎05-11-2020 04:38 AM

HP Recommended
Product: HP Stream 11-d015na
Operating System: Microsoft Windows 10 (64-bit)

I need help with this notebook that needs a master code to continue.

when I boot it says error 502 corrupt or not recognised cmos. then it reboots and asks for administrator password or power on password. (there was no password set) after 3 failed attempts it says System disabled { i 71129620 } can anyone help with a master code to unlock this notebook Please ??? Ive also used HP Bios utility to flash the bios again it was successful but still does not sort the problem ??

1 REPLY 1

‎05-11-2020 09:49 AM

HP Recommended

@Declan67

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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