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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Administrator password
Create an account on the HP Community to personalize your profile and ask a question
06-22-2021 01:45 PM
Accepted Solutions
06-22-2021 01:46 PM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
Passwords can NOT be recovered; instead, they have to be reset.
If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.
We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP
06-22-2021 01:46 PM
That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.
Passwords can NOT be recovered; instead, they have to be reset.
If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.
We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
To reset Admin passwords, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
I am a volunteer and I do not work for, nor represent, HP
06-22-2021 02:06 PM
Hey @Sedat44 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC
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