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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎04-03-2018 05:56 AM

HP Recommended
Product: 15 ay503TX
Operating System: Microsoft Windows 8.1 (64-bit)
I have a problem in my laptop it asks for administrator password or power on password and system disabled shows ( i 69769858 ) . Please help me in this issue
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2018 06:02 AM

HP Recommended

Hi,

 

Hold down the power button for 10 seconds until the machine powers off.

 

Start the notebook, type in the code from my previous post and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎04-03-2018 05:57 AM

HP Recommended

@Chrisalan

 

Reboot and enter  54536617

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-03-2018 05:59 AM

HP Recommended
How to reboot my laptop?
Was this reply helpful? Yes No

‎04-03-2018 06:02 AM

HP Recommended

Hi,

 

Hold down the power button for 10 seconds until the machine powers off.

 

Start the notebook, type in the code from my previous post and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎04-03-2018 06:09 AM

HP Recommended
Thank u so much. Its so helpful. My laptop got recovered. Really thank u so much.
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‎04-03-2018 06:10 AM

HP Recommended

You're more than welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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