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Locked

‎12-17-2023 03:12 PM - last edited on ‎12-17-2023 03:33 PM by Retired

HP Recommended

I booted my hp laptop this morning and it’s asking me for admins password and power on password and try and try and it displayed this code 

68635968

how can I solve this please 

Category:
1 REPLY 1

‎12-17-2023 03:33 PM

HP Recommended

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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