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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Advanced Option in BIOS
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04-05-2020 10:35 AM
Hello! I am trying to install a new OS on my HP Probook 4740s, but it requires me to change some options (disable I/O port, enable Intel XMP) but there is no Advanced tab in the BIOS (neither the 2012 or 2019 version). Is there a way to enable it without editing the whole BIOS?
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04-06-2020 12:58 PM
Sorry, but I'm not qualified to answer any legal questions.
If you have the resources on hand to modify the firmware, there's nothing anyone can do to stop you -- but if you then mess it up, not only would you have to pay HP to fix that, you would have to pay them a LOT -- because they would insist on replacing the entire motherboard and charge your for that plus the labor involved.
I am a volunteer and I do not work for, nor represent, HP
04-06-2020 02:17 AM
Sorry, but that's not possible.
OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.
I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.
That's the course of action that HP has chosen.
I am a volunteer and I do not work for, nor represent, HP
04-06-2020 12:58 PM
Sorry, but I'm not qualified to answer any legal questions.
If you have the resources on hand to modify the firmware, there's nothing anyone can do to stop you -- but if you then mess it up, not only would you have to pay HP to fix that, you would have to pay them a LOT -- because they would insist on replacing the entire motherboard and charge your for that plus the labor involved.
I am a volunteer and I do not work for, nor represent, HP
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