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HP Recommended
PAVILION 360, 13 A150NR
Microsoft Windows 10 (64-bit)

The number of mistake, what does it mean?
GLMWT9-7A9AM5-MFPV7F-60B103 
K1Q293A#acb

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the error report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
GLMWT9-7A9AM5-MFPV7F-60B103OK00000000006/14/21301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will have to install a new drive and reinstall the operating system.

 

I can't find any specs on your notebook, so I don't know if it has a 2.5" mechanical hard drive, or a M.2 solid state drive.

 

Below is the link to the service manual where you can find the drive replacement procedure.

 

c04582281.pdf (hp.com)

 

You can reinstall W10 by making bootable installation media using the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion x360 - 13-a150nr (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Below is the error report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
GLMWT9-7A9AM5-MFPV7F-60B103OK00000000006/14/21301StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 SMART Hard Drive Detects Imminent Failure

 

You will have to install a new drive and reinstall the operating system.

 

I can't find any specs on your notebook, so I don't know if it has a 2.5" mechanical hard drive, or a M.2 solid state drive.

 

Below is the link to the service manual where you can find the drive replacement procedure.

 

c04582281.pdf (hp.com)

 

You can reinstall W10 by making bootable installation media using the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option.

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion x360 - 13-a150nr (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.