After Windows Updates once restarted on boot Wolf Security Image is stuck

[George179604]

I have an HP laptop that everytime there are Windows updates available and then they get installed and then a reboot is required it gets stuck while booting up on the Wolf Security Image. 

I then have to hard shutdown and then start it up again, it goes through all the processes and boots up fine. When I go to Winbdows updates it shows an error that the Windows update was not installed. 

The particular big update is Windows 11, version 24H2 and its installation error is: 0xc1900101

Its only happening to one computer. We have Eset Endpoint Security also installed on our computers, is perhaps Wolf Security clashing with Eset? Can I disabled Wolf Security in the BIOS if it is affected, please help. 

[VikramTheGreat]

Hi @George179604,

Welcome to the HP support community.

I understand you have an HP Laptop that is getting an error with the Windows 11 pro update and also you are having trouble when booting where Wolf security has trouble
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support