After resetting my HP laptop it won't boot up just keeps saying chose system and I don't have adimn

[Vthenoob]

I tried completely restarting my HP system on my laptop because it was running slow add end up not working it just keeps telling me to choose an operating system

[Hawks_Eye]

Hi @Vthenoob 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It sounds like your HP laptop encountered a critical issue during the reset process, which left it unable to boot properly. 

Here's how you can troubleshoot and potentially resolve the problem:

1. Verify Your Operating System

• If the reset removed or corrupted your operating system, the laptop is asking you to choose one because it can't locate a valid installation.
• Confirm whether Windows 10 is still installed:
  • Restart the laptop and press F11 or Esc repeatedly during startup to access the Recovery Options menu.
  • Look for options to troubleshoot or reinstall Windows.

2. Use Recovery Media

• If you don’t have admin access or an operating system:
  • You’ll need a Windows installation USB drive or recovery media.
  • Create one using another computer:
    • Download the Windows 10 Media Creation Tool from the Microsoft website.
    • Follow the prompts to create a bootable USB drive.
  • Insert the USB drive into your HP laptop and boot from it:
    • Restart the laptop and press F9 or Esc to access the boot menu.
    • Select the USB drive and follow the on-screen instructions to reinstall Windows.

3. Reset BIOS Settings

• A corrupted BIOS can also cause boot errors:
  • Restart the laptop and press F2 or Esc during startup to enter the BIOS/UEFI settings.
  • Restore the BIOS to default settings and save the changes.
  • Try booting the laptop again.

4. Perform a Factory Reset

• If you still have access to HP's recovery partition:
  • Restart and press F11 repeatedly during startup.
  • Select Troubleshoot > Factory Reset and follow the prompts.
  • This will reinstall the original version of Windows that came with your laptop.

5. Create an Admin Account

• If you don't have admin access, you may need to create a new account during Windows installation or recovery:
  • Follow the recovery or reinstallation prompts to set up a new admin account.

6. Hardware Check

• A hardware failure (e.g., hard drive or SSD) could also cause startup issues:
  • Restart the laptop and enter diagnostics mode (usually F10 or Esc during startup).
  • Run system tests to check for hardware issues.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye