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ZIZO10 Honor Student
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Message 1 of 2
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HP Recommended

Ask for smc.bin file

hp elitbook 840 g1
Microsoft Windows 7 (64-bit)

I have a HP Elitebook 840 G1  computer with Bios password forgotten. Can I receive from you a smc.bin file for this model please :- SERIAL Number : 5CG45237JF- [personal information removed] UUID : 7F4723C8DF7E31182096499540180FF Thanks.

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Message 2 of 2
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HP Recommended

Ask for smc.bin file

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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