At work, windows won't come on. I just get a blue error screen. At home, laptop comes right on

[Aresa23]

The network at work was updated and now my laptop only gets the blue screen that says there was a problem with start up & the  error message is: driver irql not less or equal . The other 3 computers at work have continued to work just fine. 

When I brought my laptop home for trouble shooting, it is working just fine. Windows comes right up and the computer connects to wifi with no issues.

Can I fix this or do I need a tech specialist?

A

[Riddle_Decipher · Accepted solution]

@Aresa23

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand the PC doesn't boot into windows while connected to a WiFi router at work, but works fine at home,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to install the latest drivers for your WiFi card?

While you respond to that, here's a fix for you: Click here to troubleshoot Wireless connection, if you need it (since the error is related to the WiFi Drivers). 

If this continues I would change the Channel on the router. 

Routers are capable of communicating to your Notebook on several different channels. 

Sometimes this corrects the speeds. 

If the issue persists you may attempt this fix to resolve the issue (using Microsoft Fix it). 

Information regarding WiFi Sense would also help resolve this concern: Click here

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

[Aresa23]

Thank you so much. When I updated the driver at home, the laptop worked at my workplace. Thank you for steering me in the right direction to resolve the problem.

Aresa23

[Riddle_Decipher]

@Aresa23

Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And mark my post as Accepted Solution to help others find a similar solution as you have.

Take care now and do have a fabulous week ahead. 🙂

[WilliamH2]

it called a BOSD (blue screen of death).