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Locked

‎10-17-2022 06:16 AM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I updated my Windows and created an administrator account

I hibernated 

Only to come back and my password no longer unlocks my laptop. I now get an

"authentication failed

System locked

Press the power button to restart the system"

 

Please help 

Category:
1 person had the same question
1 REPLY 1

‎10-17-2022 12:49 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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