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2011pankaj180
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Automatic repair after BIOS update

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HP 15q core i5 8 Gen windows 10 home
Microsoft Windows 10 (64-bit)

Product is HP laptop 15q ds0010tu. Recently installed BIOS update. Then it asked for reboot. But after reboot, it continuously shows screen of Automatic repair and then says Your PC did not start correctly.  Please restart again. After restarting same problem showing again. Even the reset system is not working. I have not recovery file saved so can't recover. 

Someone please share solution if faced. 

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praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
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@2011pankaj180 Welcome to HP Community!

 

I understand that automatic repair after BIOS update.

 

Have you tried for the BIOS restore?

 

1) Shutdown the computer.  

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK 

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Please let us know the result.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

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1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 471 748
Message 2 of 2
Flag Post
HP Recommended

@2011pankaj180 Welcome to HP Community!

 

I understand that automatic repair after BIOS update.

 

Have you tried for the BIOS restore?

 

1) Shutdown the computer.  

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK 

 

Please perform the below steps on the computer to run a System Test

- Shut down/Turn off the computer

- Once the computer is completely Shut down/Turned off

- Now press the power button once to turn on the computer and immediately start pressing/tapping the F2 key on the keyboard

- This should open the UEFI Diagnostic screen on the computer

- Please select System Test and then select Extensive Test

 

Please let us know the result.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

View solution in original post

0 Kudos
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