Automatic startup repair loop

[perunithi]

In my laptop while typing the pointer move to the beginning automatically so i am copied program files and programe (x86) to an another internal hard disk then i reset my laptop without erasing personal files. Then my laptop restarted until 53% then it shows undoing changes and then booted at there it says prerparing automatic repair then it says critical process died then it lods to 100%

then says automatic repair failed at there i entered advanced options inside that i used all options even reset this pc also fails and come back to this i doesn't created any restore point eventhough i booted my laptop to safe mode once again the same things appears some time it says to see logfiles/srt/srtlog.txt if i saw it using comand prompt on it 'unable to dedect the problem'  it us windows 10 updated laptop and also i tried to uninstall resent updates it als move me to thr same one. All options move me to the same one. It has only one operating system. I don't have any iso image please help me to get out of this.

[iomare]

Hi,

First, try performing HP hardware diagnostics at boot. There could be a problem with the Hard Drive

Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

If all is good, you can create installation media and reinstall the OS on the PC. Here is a guide:

Download media creation tool from Microsoft on PC (different PC), run and create a bootable pendrive with the OS on it. (there is an explanation on the Microsoft web page on how to create the pendrive). Create the drive with Windows 10 Home 64-bit edition. Windows will automatically activate once installed and connected to the Internet.

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off the PC by holding the power button. Press the power button and immediately keep pressing ESC until the startup menu appears and then press F9 and choose the pendrive in the boot menu. Once it boots from pendrive follow the procedure to install Windows.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times.

 I recommend installing HP support assistant which will help keep your drivers up to date and much more. You can download the latest version from here.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Once completely updated you can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-15-d000-notebook-pc-series/6529963/model/6807369/product-inf...

Hope it helps,

David

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