Automatically turn to sleep mode or shutdown

[ChandraKiran]

I am facing the issue of suddenly turns to sleep mode or shutting down without showing any errors message.

I have tried all possible and updating the drivers of bios also the problem not solved and also check the airflow of fan but not.

However if i shutdown the laptop and close the lid.

And after the lid is opened it is automatically turned on without pressing the power.

Can you plz tell me what kind of issue is this 

[Riddle_Decipher]

@ChandraKiran If the laptop is auto powering on when opening the lid, it would mean that its either in sleep or hibernation mode, I suggest you follow the below steps to disable hibernation mode and then disable sleep from the power options, to check if the issue is resolved:

• Type "CMD" on search and select Run CMD as Administrator,
• once on the command prompt, type the following: powercfg hibernate off

If the issue persists, here's what you need to do:

If Windows suddenly shuts down without warning, it might be caused by one of several issues.
A BIOS update can also resolve the issue: click here for steps.

Follow the steps in this section, in order, to run a hardware test to identify any issues with the device:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

[ChandraKiran]

Also I have tried everything which is recommended by you but its not able to solve the problem. While running the system test In the middle of the running its get shutdown. So i am not getting the problem is software, hardware or something else would please help me to overcome this issue.

[Riddle_Decipher · Accepted solution]

@ChandraKiran If the device is turning off while the tests are running, this confirms a hardware malfunction and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.