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‎03-16-2023 03:29 AM

HP Recommended
Product: HP ENVY X360 - 13-ar0017au
Operating System: Microsoft Windows 10 (64-bit)

Hi

I am getting the error message shown in this question for B1InitializeLibrary failed 0xc0000bb after the laptop is powered up

 

https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/B1InitializeLibrary-failed-0xc0000bb/m-p/70203...

 

I followed the steps shown, but it did not fix the error.

 

What do you do when the steps fail?

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