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HP Recommended
HP 255 G7

Hello, I have an issue with HP 255 G7 laptop.

I can't access the BIOS to enable PXE boot  It's asking for an unknown password specifically the Administrator password.

After several attempts, it gives me this code: 77501254 and 961014931 for 2nd laptop

What is the password to access the BIOS?

Thank you.

 

2 REPLIES 2
HP Recommended

BIOS (and Power) passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.


I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hey @School_AD,

 

Thank you for visiting the HP Support Community.

 

Besides of what our expert @WAWood already mentioned, according to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.