BIOS Administrator password

[PCW2]

Hi,

I think my son got a virus on his computer.  It started with a hard-disk authentication issue, which when I turned off secure boot a password appeared on the bios.  I have no idea what the password is, but if I enter 3 times I get the code: I 52223861.

Does anyone know how I can deal with this to remove the BIOS password?

I will do a fresh install of Windows 10 on the machine after I have access.

Thanks,

Paul.

[WAWood]

@PCW2 

BIOS passwords and Admin passwords are very different items.

I know we used to provide Disabled Bypass Codes -- but we're not allowed to do that anymore.

I wish we could help you, but sorry, due to changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS or power-on password issue, since that password is embedded into the firmware of the system board, to replace that, a system board replacement is required -- and additional customer costs apply, and while the costs vary by laptop model, they are generally around $200 USD. HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp