cancel
Showing results for 
Search instead for 
Did you mean: 
Incognito411
New member
2 1 0 0
Message 1 of 3
157
Flag Post
HP Recommended

Solved!

BIOS BY PASS. Having problems booting system

Pavillion x360 convertible pc
Microsoft Windows 10 (64-bit)

I always get the " Enter administrator password or start up password" whenever I turn on my laptop. I have used all the resources I have found online to find a suitable password to no avail. Please help!

 

BIOS code:(i) 63415968

 

2 REPLIES 2
Level 15
Level 15
18,867 18,809 1,757 4,156
Message 2 of 3
115
Flag Post
HP Recommended

Solved!

BIOS BY PASS. Having problems booting system

@Incognito411 

I know we used to provide Disabled Bypass Codes -- but we don't do that anymore.

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply, HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.

In addition, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Incognito411
New member
2 1 0 0
Message 3 of 3
79
Flag Post
HP Recommended

Solved!

BIOS BY PASS. Having problems booting system

wow I had no idea the policy on this has changed as I had seen similar questions answered. Anyways, thanks for letting me know.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation