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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Master Password Reset

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02-28-2019 01:30 PM
HI,
I don't know how, but it seems that I managed to put a password on my laptop's BIOS and I cand manage to figur it out. My model is 15-ra049nq and the System Disable error code is i 77371487. I have tried https://bios-pw.org/, but the code generated is too long and dosn't work.
Can anybody help me?
Thank you,
Stefan.
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Accepted Solutions
02-28-2019 01:32 PM
Welcome to the HP Support Community @Stefanv1986
HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.
HP can remove the Password via a service of the Notebook You can contact HP Support to set this up.
Options vary depending on location and warranty status (Service fee may apply)
Contact HP Worldwide: https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
GOOD LUCK,
REO
02-28-2019 01:32 PM
Welcome to the HP Support Community @Stefanv1986
HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.
HP can remove the Password via a service of the Notebook You can contact HP Support to set this up.
Options vary depending on location and warranty status (Service fee may apply)
Contact HP Worldwide: https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
GOOD LUCK,
REO