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Locked

‎09-09-2021 09:23 PM

HP Recommended
Product: HP ProBook 650 G5
Operating System: Microsoft Windows 10 (64-bit)

I have the HP ProBook 650 G5 with Windows 10 64-bit. I did not realize that the BIOS update was due and my laptop had died and the update didn’t install correctly. But a few days before, I turned on my laptop and seen the BIOS password menu. After trying a few of the numbers from the drop down menu, I successfully got into my computer using my windows password. But now, I don’t have any luck. I am a new small business owner and I can’t afford to pay for my laptop to be repaired, and I don’t have many options to get the Bin file. I only have a Chromebook and an IPhone. Does anyone have any suggestions? Other than take it in to a repair shop? I’ve already heard that one, and I know that there is another way! Thank you 

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1 person had the same question
1 REPLY 1

‎09-10-2021 07:08 AM

HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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