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‎08-30-2020 01:14 PM

HP Recommended
Product: Probook6445b
Operating System: Microsoft Windows 10 (64-bit)

Please i need to reset my bios password.

i need to change some thinks but when i go to bios it ask me:

User ID : BIOS Administrator 

 

8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-30-2020 03:05 PM

HP Recommended

@Sese 

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. For more information, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1

‎08-30-2020 03:05 PM

HP Recommended

@Sese 

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. For more information, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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