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HP Recommended
ENVY
Microsoft Windows 10 (64-bit)

I have a HP ENVY(7265NGW) and  I locked myself out with a poweron password. the hash that appears after three wrong attempts is 'i 86940290'. could someone please help me with this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SL8R

 

Enter  11555635

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

11 REPLIES 11
HP Recommended

I can help  a bit- by tagging someone who can help. @DavidPK or @REO51ST

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

@SL8R

 

Enter  11555635

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thank you. It worked!
HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

yardımcı olur musunuz?

hp pavillion HP Pavilion 17-ab001nt (ENERGY STAR)

system disable i 93900096

HP Recommended

@SERDAL1

 

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding.

I work on behalf of HP
HP Recommended

Could you help?

hp pavilion HP Pavilion 17-ab001nt (ENERGY STAR)

Disable the system I 68196994

HP Recommended

I also have this issue with an HP 15-f272wm. The hash on screen is i 59178998. Thanks.

HP Recommended

I know we used to give out codes to bypass disable situations, but sorry -- the Community Policies changed this year such that we are now PROHIBITED from assisting customers in bypassing Admin or BIOS passwords, or in resetting those passwords.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.