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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Password Lock

Create an account on the HP Community to personalize your profile and ask a question
03-17-2019 03:45 AM
Hello HP Community. I want to reset my laptop BIOS Password. I am not able to boot USB drives or to format my laptop. I tried every tool you provided from your official websites and found some YouTube Videos. But it couldn't help me. Now how can you help me to find my reset BIOS Password?
03-17-2019 08:39 AM
Sorry, but I don't have very good news for you ...
The Forum Policies no longer permit us to assist customers in bypassing Admin ir BIOS passwords anymore.
For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (650) 857-1501.
I am a volunteer and I do not work for, nor represent, HP