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Locked

‎08-22-2019 07:52 AM

HP Recommended
Product: HP Zbook 15
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, 

Wanted a clean windows install, but the BIOS is locked. I did some searching online and there apparently is a method that involves a halt code. After three times hitting the enter-key, no code appears, only a raster with letters, numbers, etc. I can still type something and the "*" appears below the raster as a type a character. 

How can I get past this BIOS password? 

HP Zbook 15 model number: HSTNN-C77C

 

Hope someone knows how to help me. 

 

Kind regards, 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2019 08:59 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

View solution in original post

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1 REPLY 1

‎08-22-2019 08:59 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.