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- HP Community
- Notebooks
- Notebook Boot and Lockup
- BIOS Password reset HP Probook 450 G1

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08-02-2018 01:17 AM
Hello,
Previously I can enter BIOS, but happened something and now I can't enter BIOS, but I didn't set up the password.
Are there some expert to solve this issues?
Have can I fix or reser BIOS passwort?
Thanks in Advance!
08-02-2018 02:37 AM
Hi,
At the password screen, hit enter 3 times.
If you receive an 8 digit 'halt code', post back with this code.
If you don't receive a halt code, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Just to note, don't try removing the rtc battery. It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.
Regards,
DP-K
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