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HP Recommended
F2P37UT#ABA
Microsoft Windows 10 (64-bit)

Hello,

Previously  I can enter BIOS, but happened something  and now I can't enter BIOS, but I didn't set up the password.

Are there some expert to solve this issues?

Have can I fix or reser BIOS passwort?


Thanks in Advance!

1 REPLY 1
HP Recommended

Hi,

 

At the password screen, hit enter 3 times. 

 

If you receive an 8 digit 'halt code', post back with this code.

 

If you don't receive a halt code, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

 

Regards,

 

DP-K

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Windows Insider MVP

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